Q. I haven't had my order confirmation / dispatch email 

A. Please check your spam on the email address you used to check out with. We find a lot of these emails end up in spam, so we advise "whitelisting" our email address so this doesn't happen going forward. 


Q. When will my order be shipped?

A. All orders are packaged and shipped within 2-3 working days. 


Q. My order has been shipped but hasn't arrived yet

A. All orders are shipped within 2-3 working days. You can track your parcel using your tracking number here: https://apc-overnight.com/receiving-a-parcel/tracking OR here: https://www.myhermes.co.uk/track#/


Q. Do you have a store i can visit? 

A. Yes! We have a store in Castleford, West Yorkshire.

Our address is 12 Sagar Street, Castleford, WF10 1AF.